As more and more customers use SolarTrak, we are getting to know how they are organized and how they use SolarTrak trackers and the data they provide. A few customers made requests, so we have refined the user permissions. You can now create users with read-only access to SolarTrak. You can also opt for users to perform and undo maintenance only.

Here’s what’s new:

ADMIN: Users with Admin level rights are able to create, edit and delete other users. They can also create branches. The Admin level is the highest level, and has full access to all the data, so you may want to restrict assigning admin rights.

ASSET: Asset level permission allows access to most of the SolarTrak functions. Asset users can create and modify assets, models and geofences, assign trackers, and assign an asset to a geofence.

MAINTENANCE: Since many SolarTrak clients now use the maintenance alerts and tracking to plan and schedule their service crews, we created a Maintenance level user who can perform and undo maintenance tasks.

API: An API user has access to the public API, allowing the account to be integrated with the company’s ERP system.

All users can edit their own account and view asset histories. To create a read-only user, leave all the user rights option boxes blank. For example, if you check only the maintenance box, you’ll create a user that can only perform maintenance (and none of the Asset or Admin functions).

Have other suggestions? We’re not sitting on our laurels – SolarTrak continues to evolve and improve. Send your suggestions to info@solar-trak.com.

We’re busy growing, and currently have an opening for in Sales for south central U.S. and Texas. Read on – if not perfect for you, maybe you have a friend, relative or neighbor that could be interested:

SolarTrak Sales Manager Texas – The successful candidate will be call on construction companies and rental houses to introduce the SolarTrak GPS/Telematics Fleet Management solution. We’re looking for a dynamic self-starter with sales experience and knowledge of the rental equipment industry, construction contracting and any business managing fleets of construction equipment.

Read the complete requirements here. Or tell your Texas buddies that we’re hiring.  Send resume by email to infor@solar-trak.com. Thanks for passing on this opportunity!

Mike Wimmer, our Senior Support Tech, was onsite at a New Jersey customer last week when the customer told this tale:

This customer provides temporary power for projects, mostly generators. A client rented one of their generators for a 10-day festival. At the end of the rental, SolarTrak’s data showed the engine-hours at 200 more than expected. Their mechanic tested the time meter and discovered it was broken… the generator was running, but not counting engine-hours.

This isn’t the first time SolarTrak has helped diagnose a problem. Mike also recalls an incident with another customer using trackers on hi-end lawnmowers. They checked their data and saw that no hours were being recorded, and assumed the tracker wasn’t working. Mike confirmed that the tracker was working normally, checked the machine, and discovered a broken alternator.

SolarTrak’s primary function is to locate, track and manage your fleet… but isn’t it nice to know that – using the data SolarTrak provides – you can catch problems earlier and avoid problems? It’s another way that SolarTrak makes your job easier!